Resilient design
Location
Each Data center location is carefully selected to mitigate environmental risks, such as flooding, extreme weather, and seismic activity.
Guaranteed Capacity
Our team continuously monitors the usage of our software to anticipate demand and make sure the right amount of capacity is available at the right time.
Redundancy
To maintain service levels and tolerate network failure, intelligent, self healing automation can direct user network traffic to other sites with sufficient capacity.
The hosting solution for our software solution uses groups of high-performance, network attached storage devices.
Inside each storage device, drives are mirrored to each other in a RAID configuration to create the first level of redundancy.
And, as a final precautionary measure, all data on the system is automatically backed up on a repeating schedule.
Performance
Where appropriate we use Docker containers, to minimize the impact of resource-hungry instances with high throughput on other customer instances.
Availability
In the event of an outage, data replication can eliminate service interruption or in the case of extreme failure, accelerate recovery.
Power
Back-up power supplies ensure power is available to maintain operations in the event of an electrical failure for critical and essential loads in the facility.
Climate and temperature
Personnel and systems monitor and control temperature and humidity at appropriate levels.
Fire detection and suppression
Data centers are equipped with automatic fire detection and suppression equipment.